Door-to-Door Logistics Solutions
End-to-end management from the supplier’s floor to the final destination — one booking, one point of accountability, one invoice.
Door-to-door is less a separate service than a way of buying all the others as one. Instead of booking freight, arranging clearance, and organising collection and delivery as three transactions with three companies — and owning the gaps between them yourself — you hand the whole movement to one team and get it delivered.
We manage the complete chain: collection from your supplier, export clearance, the main air or ocean leg, import clearance at destination, and final delivery to the consignee. The value is not any single leg — it is that no leg is anyone else’s problem, and that when something moves or slips, one person tells you before your customer does.
What you get with this service.
Collection
Cargo collected from the supplier’s premises, packed if it needs packing, and brought into the export chain on your behalf.
Both-ends clearance
Export clearance at origin and import clearance at destination, coordinated so the cargo does not clear one end and sit at the other.
The main leg
Air or ocean carriage on the routing that fits your cost and deadline, booked and documented by the same team.
Final delivery
Delivery to the consignee’s door, with proof of delivery back to you and the file closed with the documents you need.
The gaps are where shipments fail
When a movement is split across several suppliers, the cargo rarely fails in the middle of a leg — it fails in the handovers. The freight arrives but clearance was not arranged. Clearance is done but nobody booked the delivery. Each party did their part and the shipment still sat, because owning the join between two parties was nobody’s job. Door-to-door exists to make the joins someone’s job.
With one team across the whole chain, the handovers are internal. The person who booked the freight knows the clearance is coming and the delivery is arranged, because it is the same file and the same coordinator throughout.
Incoterms decide who owns what
A door-to-door movement is shaped by the Incoterm on the sale — EXW, FOB, CIF, DAP, DDP and the rest — because that is what defines where your responsibility for the goods begins and ends, and where the cost and risk pass to your buyer. Getting the term right, and buying the freight to match it, avoids the common and expensive situation where both parties think the other is arranging a leg. We will tell you plainly what a given term means for who does what, and quote the movement to fit it.
Questions we are asked a lot.
Is door-to-door more expensive than arranging it myself?
Not usually, once you count your own time and the cost of the gaps. Buying the legs separately looks cheaper line by line, but the saving evaporates the first time a shipment sits because a handover was nobody’s job. You are paying for one accountable party instead of managing several — and for the problems that never happen because of it.
Can you work to any Incoterm?
Yes. We will also tell you, plainly, when the term you have agreed puts more cost or risk on you than you may intend — DDP, for instance, makes you responsible for import duties and clearance in the destination country, which is not always what a seller means to take on. The term should match the deal, and the freight should match the term.
Do I get one invoice or several?
One. The whole movement is quoted and billed as a single itemised invoice, so you can see what each part cost without having to reconcile bills from four companies. The quote is the invoice.
The rest of what we move.
International air freight
Fast, dependable air cargo for urgent and time-sensitive shipments worldwide.
International sea freight (FCL & LCL)
Cost-effective FCL and LCL services for imports and exports across global trade routes.
Customs clearance & trade compliance
Documentation, clearance and compliance support that keeps cargo moving.
Warehousing & distribution
Secure storage, inventory management and distribution built around your supply chain.
Project cargo & heavy lift
Planning and execution for oversized, heavy and project consignments.
Packing, relocation & mobility
Professional packing, office moves, employee mobility and household goods.
Tell us what you are shipping.
Send us the cargo, the origin and destination, and the date you need it there. We will come back with a practical routing and a clear quotation — not a form letter.