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International Air Freight

Airport-to-airport and door-to-door air cargo from India, with consolidations, express and charter options when the deadline is the constraint.

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Origin, destination, weight and dimensions. We check the chargeable weight before we quote, so the airline scale holds no surprises.

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A freight coordinator usually replies within one working day. No obligation.

Air freight is what you reach for when the cost of the cargo being late is larger than the cost of flying it. A production line waiting on a component, a perishable with a shelf life, a replacement part for equipment that is losing money every hour it sits idle — these are not decisions about freight rate, they are decisions about what the delay is worth. Our job is to make the fast option the predictable one.

We book air cargo out of the major Indian gateways — Mumbai, Delhi, Bengaluru, Chennai, Kochi and Hyderabad — on scheduled passenger and freighter services, and we hold consolidation space on the lanes our customers use most. That means we can usually get a shipment moving within a day or two rather than waiting on ad-hoc space, and we can tell you honestly when a route is tight and a booking needs to be made now rather than tomorrow.

What’s included

What you get with this service.

Airport-to-airport

Straight airport-to-airport carriage when your own team or agent handles the two ends. We book the space, build the documentation and hand you the master and house air waybill.

Door-to-door

Collection from your supplier, export clearance, the flight, import clearance and delivery to the consignee — one booking, one point of contact, one invoice.

Consolidations

Shared-uplift consolidations on our regular lanes, so smaller shipments get a better rate than they would buying space alone.

Express & charter

Next-flight-out for genuine emergencies, and part- or full-charter for outsize, dangerous or time-critical cargo that scheduled services cannot take.

What decides the cost

Airlines bill on chargeable weight — the greater of actual weight and volumetric weight, where volume is converted at a standard divisor. Light, bulky cargo therefore pays on its size, not its scales, which is why how a shipment is packed and palletised changes the invoice. We check the chargeable weight before we quote so there are no surprises when the cargo is weighed at the airline’s warehouse.

Beyond the rate itself, an air shipment carries terminal handling, screening, fuel and security surcharges, and — where applicable — dangerous goods or special handling fees. We itemise these at quotation. Where a charge genuinely cannot be fixed in advance, such as storage if clearance is held up at the destination, we say so up front rather than adding it at the end.

Special cargo

Not everything flies on a normal booking. Dangerous goods must be classified, packed, marked and documented to IATA rules, and a single wrong entry on the shipper’s declaration will ground a consignment. Pharmaceuticals and perishables need temperature control and a routing that keeps them inside their window. Lithium batteries, whether loose or in equipment, sit under their own tightening rules. We handle these as a matter of routine — the point of using a forwarder rather than booking direct is that the compliance work is done by someone who does it every week.

Booking around the peaks

Air capacity out of India is not a constant. Belly space rises and falls with the passenger schedule, freighter capacity gets pulled onto whichever lane is paying best that month, and the weeks before a major festival or a Western retail season are tight everywhere. A rate quoted in a quiet week is not a rate you can hold in a busy one.

What this means in practice is that lead time is worth money on air freight in a way it is not on sea. Give us a week and we can plan a routing, hold space and often beat a spot booking; give us a morning and we will still move the cargo, but on whatever is available at whatever it costs. Where you have a shipping calendar — a production run finishing, a launch date, a seasonal window — tell us early and we will book against it rather than reacting to it.

The gateways, and what each is good at

India does not have one air cargo market — it has half a dozen, and they do not behave alike. Mumbai (BOM) offers the deepest carrier choice and the widest onward network, and it is also the most congested: cargo carted in on a Friday evening in a peak week can wait for space that the same booking would have walked onto on a Tuesday. Delhi (DEL) carries the most dedicated freighter capacity and serves the northern manufacturing belt, which makes it the natural exit for engineering goods coming down from Ludhiana, Gurugram and the industrial towns around them.

Bengaluru (BLR) and Hyderabad (HYD) between them move most of the country’s temperature-controlled pharmaceutical and perishable traffic, with airside cold rooms and acceptance procedures built around keeping a consignment inside its window rather than merely inside the building. Chennai (MAA) sits beside the automotive and engineering cluster of the south and handles a great deal of component traffic on tight production clocks. Cochin (COK) is a smaller gateway with a real specialism — marine products and spices — and shorter queues at the terminal, which now and then makes it the quicker option even when it is not the closest.

The practical consequence is that the nearest airport is not automatically the right one. Trucking overnight to a gateway with a direct service can comfortably beat a local uplift that tranships twice, because every transhipment is a place where cargo can be offloaded for weight and roll to the following flight. Where the trade-off is a night on the road against a day in a transit shed, we put both options in front of you with the real numbers attached.

The paperwork behind an air waybill

Every commercial export leaves on a shipping bill filed through ICEGATE, and that filing depends on registrations being in place before the cargo turns up. Your AD code — the authorised-dealer code of the bank that will receive the export proceeds — has to be registered at the specific customs location you are shipping from, so a first consignment out of an unfamiliar gateway needs that done in advance rather than on the morning of the flight. Exports move zero-rated under a letter of undertaking; without a valid LUT, IGST has to be paid on the invoice and claimed back afterwards, which is money sitting still for no good reason.

The air waybill itself is not a document of title. Unlike a bill of lading it cannot be endorsed and traded, and the consignee named on it is the party the carrier will release to — which is why naming a bank or an agent as consignee under a letter of credit needs thinking about before the waybill is issued rather than after. The description on it has to agree with the commercial invoice, the packing list and the shipping bill, because customs reads all four against each other.

The failures we see most are mundane. A gross weight on the invoice that the airline scale disagrees with. A goods description written for the buyer instead of for customs. An HS code copied across from last year’s shipment for a product that has since changed. A dangerous goods declaration missing a UN number or a packing instruction reference. None of these is difficult to get right; each of them stops cargo at the terminal door, and a shipment held at acceptance has already missed its flight.

What the carrier is liable for, and what it is not

International carriage by air out of India is governed by the Montreal Convention, and the Convention caps what an airline owes you. Liability for loss, damage or delay to cargo is limited by weight — currently 22 special drawing rights per kilogramme of the affected package, a figure the treaty machinery revises periodically. Special drawing rights are an IMF unit, so the rupee equivalent moves with the exchange rate. The important word in all of that is kilogramme: the cap is calculated on weight, not on what the goods are worth.

Work that through with a real example. A control module weighing six kilogrammes, worth several lakh rupees, is destroyed in transit. The recovery under the cap is a small fraction of the loss, and no amount of arguing changes it. There is a mechanism to raise the ceiling — a special declaration of interest on the air waybill, against a supplementary charge — but it is rarely economic. All-risks cargo insurance costs a fraction of what the declaration does and covers far more of the journey.

Time limits matter as much as money. The Convention expects a written complaint within fourteen days of receipt where cargo is damaged, and within twenty-one days where it is delayed, calculated from the date the goods were placed at the consignee’s disposal. Miss those windows and the claim is dead regardless of its merits. So: photograph damage before anything is moved, keep the packaging and the pallet as they arrived, note the exception on the delivery receipt, and tell us the day you see it rather than the week after.

A realistic clock on an air shipment

The flight is the shortest part of an air movement. Before it, the cargo has to be collected and trucked to the gateway — the same day within a metro, a day or two from an inland town — then screened and accepted at the terminal against the airline cut-off, which typically falls several hours before departure and earlier still for dangerous goods. In parallel the shipping bill is filed, examined if the risk system selects it, and the let-export order obtained. Only then is the consignment genuinely on the flight.

After it lands there is break-bulk at the destination terminal, the import entry, duty payment and release, and the final delivery. On a straightforward lane with clean documents and a consignee who is ready to clear, door to door is a matter of a few days rather than hours. Where a deadline is genuinely tight, the time is found on the ground and not in the air: pre-filing the export entry, pre-alerting the destination agent with the document set the moment the waybill is issued, and making sure someone at the far end has the authority to pay duty without waiting for a signature.

Indian air cargo gateways at a glance
Gateway Typically strong on Worth planning around
Mumbai — BOM Widest carrier choice and onward connections Terminal congestion in peak weeks
Delhi — DEL Freighter capacity, northern manufacturing catchment Winter fog disrupting schedules in December and January
Bengaluru — BLR Pharmaceuticals and perishables, cold-chain handling Space tightening ahead of Western retail seasons
Chennai — MAA Automotive and engineering components North-east monsoon and cyclone disruption late in the year
Hyderabad — HYD Pharmaceutical traffic on purpose-built handling Fewer direct services on some long-haul lanes
Cochin — COK Marine products and spices, shorter terminal queues Limited direct long-haul, so more routings tranship
Common questions

Questions we are asked a lot.

How quickly can you get a shipment moving?

On our regular lanes we can usually confirm space and collect within one to two working days, and next-flight-out is available for genuine emergencies. The honest constraint is not us — it is available uplift, which tightens around peak seasons and on thin routes. We will tell you the real picture when you enquire rather than promise a slot we have not confirmed.

Is air always faster than sea, door to door?

In transit, yes. But a mode is only as fast as its slowest step, and a shipment that clears customs slowly or waits for a part-load to fill can lose the time the flight saved. For urgent cargo we look at the whole chain, not just the flight, and sometimes the right answer is air on one leg and expedited handling on the others.

Can you handle dangerous goods and pharmaceuticals?

Yes. Dangerous goods are prepared and documented to IATA rules, and temperature-sensitive cargo is routed to stay within its window. Both need to be flagged at enquiry, because they change the routing, the packing and the paperwork — and, occasionally, whether a particular flight will accept the cargo at all.

How is chargeable weight actually worked out?

Take the gross weight on the scale, then take the volume: length by width by height in centimetres, divided by the standard divisor of 6,000. A cubic metre therefore prices as roughly 167 kilogrammes. The airline bills whichever number is higher. For light, bulky goods this means repacking to lose a few centimetres of height on a pallet can save more than negotiating the rate ever will, which is why we look at the dimensions before we look at the tariff.

Does our AD code need registering at the airport we ship from?

Yes. AD code registration is location-specific, so a code registered at one customs station does not let a shipping bill be generated at another. It is a short formality with a letter from your bank, but it has a lead time of a few working days and it cannot be done retrospectively. If you are exporting from a new gateway, tell us early and it will be in place before the cargo is.

Can lithium batteries travel by air?

Often, but never casually. The rules turn on whether the cells are loose, packed with equipment or installed in it, on the watt-hour rating, on the state of charge, and on the packing instruction that follows from all three — and some configurations are accepted only on freighter aircraft. This has to be declared at enquiry, because it changes the routing, the packing, the labelling and occasionally whether a given carrier will take the consignment at all.

Request a quotation

Get a quote for international air freight.

Tell us the lane and the cargo. A freight coordinator comes back with a routing and an itemised quotation, usually within one working day. No obligation.

  • Itemised quotation — every line explained
  • Carrier-neutral routing, chosen for your cost
  • In-house customs filing at both ends
  • One named coordinator per file
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Tell us what you are shipping.

Send us the cargo, the origin and destination, and the date you need it there. We will come back with a practical routing and a clear quotation — not a form letter.